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From: https://languagelog.ldc.upenn.edu/nll/?p=45152

As language evolves in the digital era, words that have been considered perfectly polite in spoken English are now perceived as rude through texts and emails. This article explores the pragmatics of sending confirmation and understanding through a text message. It would be a good resource for anyone teaching an ESL class to students who will be interacting digitally with native speakers.

Learn more: https://languagelog.ldc.upenn.edu/nll/?p=45152